1. Introduction
ILLUSTRA GROUP ARCHITECTS SRL ("we," "our," or "us") operates the website illustra.ro (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or interact with our services.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller:
ILLUSTRA GROUP ARCHITECTS SRL
Barbu Vacarescu 137A
020273 București, România
Email: office@illustra.ro
Phone: +40 742 280 000
Website: https://illustra.ro
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when you:
Contact Forms: When you submit our general contact form, we collect:
- Name
- Email address
- Any message content you provide
Job Application Form: When you apply for positions, we collect:
- Name
- Email address
- Phone number (optional)
- CV/Resume (mandatory)
- Cover letter (optional)
2.2 Information Collected Automatically
Currently, we do not use cookies or tracking technologies. In the future, we may implement analytics tools to understand how visitors use our Website. If we do, we will update this Privacy Policy and obtain your consent where required.
2.3 Information We Do Not Collect
We do not collect:
- Payment information
- Social security numbers or national identification numbers
- Sensitive personal data (health information, biometric data, etc.)
- Information from children under 16
3. How We Use Your Information
We use the information we collect for the following purposes:
- Contact Form Submissions: To respond to your inquiries about our services and projects
- Job Applications: To evaluate your candidacy for open positions and communicate regarding the recruitment process
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Website Improvement: To understand how our Website is used and improve user experience (if analytics are implemented)
3.1 Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you submit a contact form or job application, you consent to our processing of your information
- Legitimate Interests: We have a legitimate interest in responding to inquiries and operating our business
- Contract Performance: Processing necessary to respond to your service inquiries
4. How We Share Your Information
4.1 Third-Party Service Providers
We use the following third-party services:
Resend: We use Resend to deliver emails from our contact forms. When you submit a form, your information is transmitted through Resend's servers to reach us. Resend processes this data solely to provide email delivery services.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
5. Data Retention
- Contact Form Data: We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes (typically 1-2 years)
- Job Applications: We retain job application materials for the duration of the recruitment process and up to 2 years after, in case other suitable positions become available (with your consent)
You may request deletion of your data at any time by contacting us.
6. Your Rights Under GDPR
As a data subject in the EU, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Request limitation of processing of your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your data based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
- Right to Lodge a Complaint: File a complaint with the Romanian supervisory authority (ANSPDCP)
To exercise any of these rights, please contact us at office@illustra.ro.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Security measures include:
- Secure data transmission (SSL/TLS encryption)
- Access controls and authentication
- Regular security assessments
8. International Data Transfers
Your data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
9. Cookies and Tracking Technologies
We currently do not use cookies or tracking technologies on our Website. If we implement analytics tools in the future (such as Google Analytics), we will:
- Update this Privacy Policy
- Implement a cookie consent banner
- Provide you with options to manage your preferences
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
ILLUSTRA GROUP ARCHITECTS SRL
Barbu Vacarescu 137A
020273 București, România
Email: office@illustra.ro
Phone: +40 742 280 000
Website: https://illustra.ro
Supervisory Authority:
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Website: www.dataprotection.ro